At 88bos, your privacy is not an afterthought — it is a core operational commitment. This Privacy Policy explains precisely what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your information. Please read this document carefully before registering an account or using any 88bos services.
Six core principles guide every data decision we make at 88bos. These are not aspirational values — they are operational standards built into our systems, processes, and contracts with every third-party partner.
All data transmitted between your device and 88bos servers is protected by 256-bit SSL/TLS encryption. Sensitive data fields — including KYC documents and payment credentials — are additionally encrypted at the database level using AES-256 standards.
88bos collects only the data that is strictly necessary for the specific purposes described in this Privacy Policy. We do not collect personal data speculatively or for undefined future uses. Every data field we request serves a documented, lawful purpose.
88bos does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data is shared only with service providers who are contractually bound to use it solely to deliver services on 88bos's behalf.
You have the right to request a copy of the personal data 88bos holds about you, to correct inaccuracies, and to request deletion of your data subject to our legal retention obligations. Contact our support team to exercise any of these rights.
Personal data is retained for the minimum period necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory obligations. Account data is typically retained for 5 years following account closure for AML compliance purposes.
Promotional emails and SMS notifications are sent only to Members who have opted in during registration or through account preferences. You may withdraw marketing consent at any time via your account dashboard or by contacting our support team, without affecting your access to the Platform.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
88bos collects the following categories of Personal Data from Members and Platform visitors:
2.1 Identity & Contact Data. When you register an account, we collect your full legal name, date of birth, Indonesian identity document number (KTP or passport number), residential address, email address, and Indonesian mobile phone number. This data is collected to create and maintain your account, verify your identity under our KYC program, and communicate with you regarding your account and our services.
2.2 Financial & Transaction Data. We collect details of all deposits, withdrawals, and in-platform wagers, including transaction amounts (in Indonesian Rupiah, IDR), timestamps, payment method type (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja), and the last four digits of the account or card used. Full payment account numbers are not stored by 88bos — these are handled directly by our PCI-compliant payment processing partners.
2.3 KYC Verification Documents. To comply with international anti-money laundering (AML) standards, we collect copies of government-issued identity documents (KTP, passport, or driver's licence), proof of address documents (utility bill or bank statement no older than 3 months), and where required, a selfie or liveness-check image for biometric verification purposes. These documents are processed by our KYC verification partner and are not stored beyond the retention periods set out in Section 8.
2.4 Technical & Device Data. When you access the Platform, we automatically collect your IP address, browser type and version, operating system, device model, screen resolution, referring URL, session duration, pages visited, and in-game activity logs. This data is used for security monitoring, fraud detection, and to improve Platform performance.
2.5 Behavioral & Preference Data. We collect data on your gaming activity — including game types played, bet sizes, win/loss history, session frequency, and promotional offers redeemed — to personalize your experience, deliver relevant promotional communications (where consented), and to fulfill our responsible gaming obligations, including detecting patterns of potentially problematic gambling behavior.
2.6 Communications Data. Records of your interactions with our customer support team via live chat, email, and WhatsApp are retained. This includes the content of your messages, timestamps, support ticket numbers, and the resolution outcome. These records are maintained for quality assurance, training, and dispute resolution purposes.
88bos collects Personal Data through the following channels:
Note: 88bos does not purchase personal data lists from data brokers or marketing list providers. All Personal Data we hold originates from direct interactions with the Platform or from service providers acting on our explicit instructions.
88bos processes Personal Data on the following legal bases, depending on the specific purpose of the processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and management | Performance of contract (your use of our Services) |
| KYC identity verification | Legal obligation (AML compliance); Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| Fraud detection and security monitoring | Legitimate interests (protecting Members and the Platform) |
| Responsible gaming monitoring | Legitimate interests; Legal obligation (duty of care) |
| Sending promotional communications | Consent (opt-in at registration or via account settings) |
| Customer support record-keeping | Legitimate interests (quality assurance, dispute resolution) |
| Regulatory reporting and AML compliance | Legal obligation |
| Platform analytics and improvement | Legitimate interests (improving service quality) |
88bos uses your Personal Data for the following specific purposes:
88bos does not sell or rent your Personal Data. We share data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:
Contractual Safeguards: Every Third-Party Service Provider that receives Member Personal Data is required to execute a Data Processing Agreement with 88bos that limits their use of the data to the specific, documented purpose for which it was shared, and that requires them to maintain security standards at least equivalent to those employed by 88bos.
88bos uses cookies and similar tracking technologies to provide, secure, and improve the Platform. The following categories of cookies are in use:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your language and currency preferences, and enable core Platform functionality such as the game lobby and account dashboard. | Yes — cannot be disabled without breaking core functionality |
| Security | Detect and prevent fraudulent login attempts, CSRF attacks, and automated bot activity on the Platform. | Yes — essential for account security |
| Performance & Analytics | Collect anonymized data on page load times, feature usage, error rates, and navigation paths to help us identify and resolve performance bottlenecks. | Optional — may be disabled via account cookie preferences |
| Personalization | Remember your game preferences, recently played titles, and deposit method selections to provide a more tailored experience on your next visit. | Optional — may be disabled via account cookie preferences |
You can manage your cookie preferences through the settings panel in your 88bos account dashboard. Disabling optional cookies will not affect your ability to play games, deposit funds, or access customer support, but may result in a less personalized experience.
88bos does not use third-party advertising cookies or retargeting pixels. We do not share cookie-derived data with advertising networks or social media platforms for the purpose of serving targeted advertisements outside the 88bos Platform.
88bos retains Personal Data for the minimum period necessary to fulfil the purpose for which it was collected and to comply with our legal and regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data (name, DOB, contact details) | Duration of account + 5 years post-closure | AML / legal obligation |
| KYC identity documents | Duration of account + 5 years post-closure | AML / legal obligation |
| Financial transaction records | Duration of account + 5 years post-closure | AML / legal obligation |
| Gaming activity logs | Duration of account + 2 years post-closure | Responsible gaming / dispute resolution |
| Customer support communications | 3 years from date of interaction | Legitimate interests (quality, disputes) |
| Technical / device logs (IP, session data) | 12 months on a rolling basis | Security / fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Demonstrating compliance with consent obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be linked to any individual. Where anonymized aggregate data is retained beyond these periods for statistical or analytical purposes, it no longer constitutes Personal Data and falls outside the scope of this Privacy Policy.
88bos employs a multi-layered technical and organizational security framework to protect Member Personal Data against unauthorized access, accidental loss, alteration, or disclosure. Key measures include:
Your Role in Security: While 88bos maintains robust technical safeguards, you are responsible for keeping your login credentials confidential. Never share your password, OTP codes, or account details with anyone — including individuals claiming to represent 88bos. Our support team will never ask for your password.
As a Member of the 88bos Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team using the details in Section 14:
Response Timeframe: We aim to respond to all verified data rights requests within 30 calendar days. In complex cases, this may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.
The 88bos Platform is strictly intended for individuals who are at least 21 years of age. We do not knowingly collect Personal Data from persons under the age of 21. Age verification is a mandatory step in our KYC process, and accounts for which age verification cannot be successfully completed are suspended pending document review.
If you are a parent or guardian and believe that a minor under the age of 21 has registered an account on the 88bos Platform or has provided us with Personal Data without your knowledge, please contact our support team immediately using the details in Section 14. Upon receiving a verified report, 88bos will promptly close the account, delete the associated Personal Data to the extent permitted by our legal retention obligations, and return any deposited funds to the originating payment method.
88bos strongly encourages parents and guardians to make use of parental control software and filtering tools to restrict minors' access to online gaming platforms. Information on such tools is available through independent organizations focused on responsible use of digital media.
88bos operates as an internationally licensed platform, and some of our Third-Party Service Providers — including cloud infrastructure providers, KYC verification partners, and game content suppliers — may process Personal Data on servers located outside Indonesia. When Personal Data is transferred internationally, 88bos ensures that appropriate safeguards are in place to maintain a level of data protection equivalent to the standards set out in this Privacy Policy.
These safeguards include:
88bos reserves the right to update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory requirements, or Platform functionality. When material changes are made, we will notify registered Members via a prominent notice on the Platform homepage and/or an email to the registered Member email address at least 7 days before the changes take effect.
The most current version of this Privacy Policy is always available at https://88bos.pro/privacy-policy. The "Last updated" date displayed at the top of this page reflects the date on which the most recent substantive revision was made. We encourage you to review this page periodically to stay informed of how we are protecting your data.
Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the revised terms, please discontinue your use of the Platform and contact our support team to request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or formal requests relating to this Privacy Policy or your Personal Data, please contact the 88bos Data Protection team through the following channels. All privacy inquiries are handled by our compliance team, with day-to-day support provided by native Indonesian-speaking agents available 24 hours a day, 7 days a week.
When submitting a data rights request or privacy inquiry by email, please include your registered username and a clear description of your request. Our compliance team will acknowledge your inquiry within 2 business days (Monday–Friday, 09:00–17:00 WIB) and will provide a substantive response within the timeframes set out in Section 10.
Related Documents: This Privacy Policy should be read alongside the 88bos Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference into your agreement with 88bos.
Now that you understand how 88bos safeguards your personal data, join over 2.5 million members across Jakarta, Surabaya, Bandung, Bali, and beyond — and enjoy Indonesia's most trusted online casino and sportsbook platform.
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